Conditions:

• *Unused hours are banked i.e. they are continuously rolled over for up to 12 months. Paid by direct debit, billed in advance, paid via DD
• *Clients are not locked into a contract; however, to secure these rates there is a 4-week cancellation period.
• *Unused hours are banked i.e. they are continuously rolled over for up to 12 months.
• Clients can upgrade or downgrade at any time; as long as when downgrading we don’t refund if hours don’t get used (**we need to pay out resources to be available)
• If the hours go into arrears by more than 20% of the weekly package hours, the client can choose to either:
  1. Upgrade the weekly direct debit package
  2. Buy a pre-paid package (as per Option 2)
  3. Can be billed at EOM for the additional hours (as per Option 3)​​​​​​​