We assume you’re here because you have a Trades Business and you’re looking for tips to improve productivity; well, you’ve come to the right place.
We’re going to run through our easy top tips to improve your trades business’ productivity.
But, first – why should you improve your tradie business’ productivity – let’s take a look…
Improving the productivity in your trades business is one of the best things you can do to grow your business.
Improving productivity is so essential for the growth of a tradie business.
Just look at this guy, he knows…
Right, here’s the juicy detail on how to boost your trades business’ productivity.
These are our top tips to improve your trades business’s productivity.
You’re the face of your business, or you should be, and your primary focus should be on delivering excellent work and services for your clients. Your role is to develop relationships and make sure clients are happy. You shouldn’t be down in the weeds; you should be overseeing and delegating.
So, the first way to improve productivity in your trades business is to make sure that you delegate daily tasks – you can’t do everything yourself.
A great way to delegate is by hiring an employee, or better yet, a virtual assistant (VA).
Consider how much work you have, and then choose the right option for your business and budget. If you need an employee that could fill a full-time role then it might make sense to bring someone on staff full-time. The other option is a virtual assistant to handle work that can be delegated.
Here is how a virtual assistant could probably help your business:
Today’s clients expect regular contact and near-immediate response to enquiries, so it’s important to respond to them as quickly as possible through whatever medium they’ve used. Any delay in response could cost you credibility and customers.
If you’re wasting valuable time with constant enquiries and monitoring client-facing communications, a virtual assistant could take that off your hands and improve productivity in your trades business.
Are you organized? If you’re reading through our tips to increase your trades business’ productivity, chances are you’re not. That’s ok, none of us are perfect.
Ask yourself these questions:
If the answer to those questions is anything but a “Hell Yes!”, then you need to start building some central lists and protocols for the running of your business as they’re a great way to improve your productivity by staying organized.
You need to have lists for everything and make sure everyone in the office understands the priorities for your business. Order lists in terms of urgency, as this enables your team to deal with the most pressing matters first.
Communication is key
When you communicate clearly, your staff understand exactly what you need, your clients will always know where you are and what to expect, and the door is open for them to let you know if they have any questions or want to make any changes.
Don’t forget: clear communication involves both speaking and listening.
Your priorities are important, but you also need to listen to your team and clients as they may have something to contribute. Make sure you’re approachable so people feel comfortable speaking to you – easier said than done, for some of us.
Lists and great communication can address issues ahead of time and can significantly contribute to improved productivity.
Time to set some realistic timetables for your projects and plan ahead.
In tradie businesses, most projects require a significant amount of planning unless you’ve found a magical tradie business that doesn’t exist.
You need supplies and materials to be delivered on time, and you need a plan. Once experienced in delivering similar projects, you end up with a good idea of how to organize your plans and set realistic timetables.
Remember: productivity improves when you have a plan.
With a plan, you can provide the timeline to clients and improve customer service and experience. It will improve your productivity and remove the need for excuses and damage control with frustrated clients.
Messy workspace, messy mind – that’s what they say, right?
When on the job, you and/or your team need to leave a work site clean and organized every day. It looks more professional and will keep clients happy. The added benefit is it makes it easy to get started each morning as you won’t waste time looking for tools and materials and the site is tidy and ready for the day’s work.
A clean and organised site may seem obvious, but the benefits are enormous and a huge contributor to improved productivity for a tradie business.
Are you a budding social media influencer? Do you know what hashtags to use and how to make a post go viral?
If you answered no to these questions then you need some help with your social media.
Social media will help build your brand, generate leads, and retain customers
You can hire a freelance social media specialist to help with your social accounts. It is scalable and can grow over time.
Your social media should be designed to showcase your work and provide opportunities for people to engage with your brand.
A social media specialist can
A social media specialist will be able to increase engagement and brand visibility and respond to comments and enquiries quickly, as potential clients expect now.
You can also hire freelance writers to write blog posts on topics related to your business. These posts are great for giving visitors ideas for their own projects and they serve to inform the public. They also build your brand and help people see you as an expert in the field.
Software platforms and tools can improve productivity. Google’s G-Suite is a great example of software that provides various tools a tradie business might need like:
You can collaborate with employees, freelancers, and your clients to plan projects and share files.
If you integrate a calendar with your social media, users can schedule appointments at any time of the day.
Improve your productivity with real-time updates on projects.
Project management software is another option to be aware of. It’s useful to manage every aspect of a project:
Whether you have a team of employees or just a few labourers, another way to improve productivity in your tradie business is to recognize them for a job well done.
To grow a trusted, highly recommended brand you need to have great employees who are invested in your company’s success. Employee recognition can help keep your staff happy and gives them a stake in your future success.
Great examples of employee recognition are:
This will keep the morale of your team high so they are motivated to do the best job they can do.
Improving productivity in a tradie business saves you time and helps to make sure that your customers have positive experiences that lead to referrals and repeat business.
You need to start by making sure that you delegate, spend time focused on delivering quality results for your customers, and hire a team (or virtual assistant) to manage the daily tasks at your office.
Your communication needs to be clear, and there are plenty of software automation tools that can improve it. Your customers will be happier if they know what to expect every step along the way. Make sure that you have an active online presence, and communicate clearly with your customers and employees. You can boost your productivity and build your business this way.
#1 – Delegate Daily Tasks
#2 – Make Lists and Protocols
#3 – Set Realistic Timetables and Plan Ahead
#4 – Make Sure Your Project Site Is Clean and Organized
#5 – Hire a Social Media Specialist
#6 – Use Software to Improve Productivity
#7 – Recognize your employees
#8 – Engage in customer onboarding